Flooring Policy

Flooring Policy

Our flooring comes in 1.5 to 12 ft. lengths and should be advertised as such.

Orders should be calculated to include 5 to 10% extra to allow for cutting waste and defects. This flooring will need to be end trimmed when it is installed. We can not produce wide flooring in long lengths if we cut out every defect, as such, some defects will need to be cut out when it is installed. This can be done when it is laid out to fit the room. For best results be sure to calculate 5 to 10% extra for this purpose.

We can not guarantee any specific lengths on any specific order. Flooring is packed in 5, 6, 8, 10, and 12 foot bundles. Orders for end matched flooring will include pieces ranging from 1.5 ft up to bundle length. If you prefer longer lengths we recommend flooring that has not been end-matched. Wide plank flooring should be stored in rooms where it is to be used at normal room temperature for 7 to 10 days before installing to allow it to acclimate to the humidity in the home. In areas of the country that are at high elevations and naturally lower humidity even longer time is needed.

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